VNX2 RAID Integrity Issues

VNX2 RAID-Integrity Issue Fixes

Dell EMC VNX5200, VNX5400, VNX5600, VNX5800, VNX7600 and VNX8000 arrays protect data with RAID 6 and RAID 5 stripes. When firmware faults or drive-handling bugs interrupt a rebuild, the array can enter a double-fault state or flag “Data Unavailable / Data Loss.” Dell documents every RAID-integrity defect—and its fix—in the VNX Operating-Environment release notes.

The table below lists those RAID-integrity fixes in date order. Check your current OE level before replacing drives, expanding a pool or enabling encryption; if your code is earlier than the “Fixed in” version shown, schedule an upgrade first to avoid rebuild stalls, proactive-spare failures or parity-stripe corruption.

Dell EMC firmware updates frequently address RAID-group rebuild stalls, double-fault scenarios and parity-stripe corruption on VNX2 arrays (VNX5200, 5400, 5600, 5800, 7600, 8000). The table lists every RAID-integrity bug documented in official release notes and the Operating-Environment version that resolves it.

Software Updates for RAID Integrity Issues (Newest to Oldest)

Software Update Date Issue / Symptom (verbatim) Fix / Work-around
VNX Block OE 05.33.021.5.322 Aug 2022 Platform: abrupt shutdown of one SP followed by the second after upgrade; DU / DL due to corrupted RAID parity (Tracking 141646730 / SD-3115). Parity-stripe recovery logic corrected.
VNX Block OE 05.33.009.5.238 May 2019 Increase in PSM Data-Area count prevented LUN migration and incremental SAN Copy, triggering RAID-pool offline. PSM counter roll-over fixed.
VNX Block OE 05.33.009.5.236 Jan 2019
  • RAID group could not rebuild; proactive copy could not abort when source drive failed mid-sparing.
  • SSD drives reporting 04/xx hardware error caused data-integrity issues.
Rebuild/respare logic hardened; SSD error-mask updated.
VNX Block OE 05.33.009.5.231 Apr 2018 A drive fault during slice evacuation caused FF_ASSERT_PANIC; potential data unavailability. Error path fixed during slice relocation.
VNX Block OE 05.33.009.5.218 Jan 2018 Encrypted systems: RAID-group keys corrupted when drive link failed over during SP reboot; pool offline on next restart. Key-push sequence validated before link-failover.
VNX Block OE 05.33.009.5.217 Dec 2017
  • RAID group stuck degraded when internal drive health checks overlapped.
  • Bug-check 0x0000007E accessing corrupt path in RecoverPoint Splitter.
Mutex sequence fixed; RPA path validity check added.
VNX Block OE 05.33.009.5.184 Sep 2016
  • Brief (<45 s) multiple-drive failures could cause LUNs offline (double-fault rebuild).
  • During LCC firmware upgrade drives/luns marked faulted; RAID rebuild stall.
Drive-timeout tolerance raised; LCC upgrade sequencing fixed.
VNX Block OE 05.33.009.5.155 Mar 2016
  • RAID group double-fault detection improved; proactive spare mis-handling fixed (Tracking 740193).
  • RAID group rebuild stopped on media error, leaving group degraded.
Added “second-fault window” logic and media-error escrow.
VNX Block OE 05.33.008.5.119 Aug 2015 During Proactive Copy read errors were copied into FAST-Cache, causing host read error on RAID stripe. FAST-Cache now retries read from peer SP before cache promotion.
VNX Block OE 05.33.006.5.102 Apr 2015 System-drive replacement failed when array reached maximum drives-to-be-installed; RAID rebuild never began. Check added to allow rebuild after system-drive replace.
VNX Block OE 05.33.000.5.081 Dec 2014 On encrypted systems, converting/destroying pools during system-verify could corrupt new pool metadata, causing DATA LOSS on next reboot. Pool-create denied if system verify running.
VNX Block OE 05.33.000.5.074 Sep 2014 When both SPs rebooted, storage pool could remain offline or degraded; RAID meta not re-synced. Pool-sync forced during dual-SP boot.
VNX Block OE 05.33.000.5.072 Jul 2014 Drives aged >2 years gave incorrect “Replace soon” alert; proactive replacements triggered unnecessarily. Age-threshold logic corrected.
VNX Block OE 05.33.000.5.051 Feb 2014 RAID group broken when simultaneous internal health checks launched on same group. Health-check scheduling de-duplicated.

Field Best Practice

  • Replace end-of-life system drives after you patch to the latest Block OE—older code mis-handles proactive spare events.
  • On encrypted systems, verify that pool creation or destruction is idle during system-verify; Dell notes data loss if both run together.
  • Monitor rebuild progress in Unisphere; if a RAID 6 group shows no progress for 15 minutes, open a support ticket—2016 code and earlier may need manual restart.

Author

  • Phil Roussey

    Phil Roussey entered the computer-storage industry as an engineer in 1967. Over the next five decades he led product-management, supply-chain and technical-support teams responsible for mid-range and enterprise SAN/NAS arrays deployed worldwide. His experience spans tier-one OEMs and manufacturers such as Dell, EMC, HPE, NetApp, Samsung, Seagate, Hitachi, Western Digital, and many more. Phil has a Master's degree in Computer Science and remains active in the industry as a consultant on storage solution strategies, maintenance, & life-cycle management.